Terms of Use

Welcome to Nistra.in! This website, referred to as "Nistra," "we," "us," and "our" throughout this document, is owned by us. Please read these terms of use carefully before using this website. If you do not agree to this Terms of Use you may not use this Website. By using this Website, you signify your explicit assent to this Terms of Use as well as the Website's Privacy Policy. Nothing in these Terms of Use should be construed to confer any rights to third party beneficiaries.

Legally Binding Terms

These Terms of Use serve as the legal foundation governing your interaction with our platform. It's important to note that these terms as well as our Privacy Policy extend to both Users/Guests, who visit the Website but do not transact business on the Website ("Users / Guests"), as well as Users/Members who transact or are registered as Members on the website. As part of our commitment to providing you with the best possible service, the company reserves the right to modify or terminate any part of the website or services at its discretion, without prior notice.

User Responsibilities

These Terms & Privacy Policy are subject to change from time to time without notice and without liability to you or any third party. You are responsible for regularly reviewing these Terms of Use so that you will be apprised of changes, if any. By choosing to use this website, you are affirming your commitment not to employ our products for any illegal or unauthorized purposes. Violation of these terms may lead to the immediate termination of services and initiation of appropriate legal actions. 

1. General Conditions

Ensuring a secure and enjoyable experience for all users is fundamental to our commitment. By utilizing our services, you agree to the following:

We reserve the right to refuse service to anyone at any time, maintaining the safety and integrity of our platform. Your content, excluding credit card information, may be transferred unencrypted over various networks, adapting to technical requirements. It's important to note that credit card information is always encrypted during transfer.

All materials on this website, including design, layout, graphics, and more, are either owned or licensed to us. Reproduction of these materials is strictly prohibited and may result in legal consequences. Creating a link to this website from another source requires our prior written consent.

By using our website, you affirm that our products will not be employed for any illegal or unauthorized purposes. Compliance with laws, including copyright laws, is essential. Any attempt to transmit destructive elements, such as worms or viruses, is strictly prohibited. Violation of these terms will lead to immediate service termination and may prompt necessary legal actions.

These general conditions collectively establish a secure and respectful environment for everyone engaging with our platform.

2. Pricing, Payments, and Billing

Pricing & Payments: Prices displayed on our website are subject to change without prior notice. The amount charged for jewellery will correspond to the listed price on the day of purchase. For orders shipped within India, only payments in INR (Indian Rupees) are accepted. The prices indicated include CGST (Central Goods and Services Tax), SGST (State Goods and Services Tax), or IGST (Integrated Goods and Services Tax), as applicable.

Billing and Accuracy of Information: We reserve the right to refuse any order, limiting or cancelling quantities per person, household, or order at our discretion. Restrictions may apply to orders under the same customer account, credit card, or using identical billing/shipping addresses. In the event of a change or order cancellation, we will make our best attempt to notify you via the provided email or billing address/phone number. Orders appearing to be placed by dealers, resellers, or distributors may be limited or prohibited.

Your Agreement: You agree to provide current, complete, and accurate purchase and account information for all transactions. Promptly update account details, including email address and credit card information, to facilitate seamless transactions and communication.

Occasional Corrections: Typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability may occur. We reserve the right to correct errors, inaccuracies, or omissions and modify or cancel orders if information on the website is inaccurate. No specified update or refresh date implies that all information has been modified unless required by law.

3. Discounts or Offers

Nistra may, at its discretion, provide discounts or offers on certain products or services. Participation in and utilization of any such discounts or offers are subject to specific terms and conditions set forth by Nistra. These terms may include eligibility criteria, product or service exclusions, limitations on quantities or usage per customer, and any additional conditions as determined by the company. Nistra reserves the right to modify, suspend, or terminate any discount or offer at any time without prior notice. The company may also address suspected instances of fraud, abuse, or violations of the specified terms through appropriate actions, including the cancellation of discounts or offers. Customers are encouraged to carefully review the terms associated with each discount or offer and contact our customer support for any necessary clarifications. By participating in or utilizing any discounts or offers, customers agree to comply with the established terms and conditions. Nistra reserves the right to amend or update these terms as necessary, and users are advised to regularly review them.

4. User Comments, Feedback, and Submissions

User Interaction

Your engagement with our platform is important to us, and we welcome your comments, feedback, and other submissions. If, at our request, you send specific submissions (e.g., contest entries) or provide creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

Moderation and Monitoring

While we encourage open communication, we reserve the right to monitor, edit, or remove content that we determine, at our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party’s intellectual property or these Terms of Service.

User Responsibilities

Users are expected to ensure that their comments do not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Additionally, comments should not contain libelous or otherwise unlawful, abusive, or obscene material, nor should they contain any computer virus or other malware that could affect the operation of the Service or any related website.

5. Disclaimer of Liability

Nistra disclaims any liability for damages or losses arising from the use of this website or any services provided. While we strive to ensure the accuracy and reliability of the information presented, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the website or the information, products, services, or related graphics contained on the website for any purpose.

Users acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Any reliance placed on such information is therefore strictly at the user's own risk.

In no event will Nistra be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

External Links Disclaimer

For your convenience, our website may include links to other websites that provide additional information. However, it's essential to understand that these links do not signify our endorsement of the linked websites. We bear no responsibility for the content of these linked websites, and users are advised to review their terms of use and privacy policies.

6. Termination

Policy Violations

We reserve the right to terminate a customer's access, membership, or use of our website, products, or services in any circumstances of violating our policy and or disrupting website and services offered by us. Any termination of your access to the Website shall not cancel your obligation to pay for the product(s) already ordered from the Website or affect any liability against you that may have arisen under these Terms and Conditions.

Indemnification - User Agreement

By using our platform, users agree to indemnify, defend, and hold harmless Nistra, including our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of a user's breach of these Terms of Service or the documents they incorporate by reference, or a violation of any law or the rights of a third party.

7. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes or claims arising out of or in connection with these terms, or the breach, termination, or invalidity thereof, shall be submitted to the exclusive jurisdiction of the courts in Mumbai. Users expressly consent to the personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum. These Terms and Conditions shall be governed by and construed in accordance only with the laws of India.

If you have any questions pertaining to these Terms & Conditions, feel free to reach out to us at care@nistra.in.